Voicemail saying incorrent time

Has anyone bumped into the same problem where if you retrive your VMs, the attendant is saying an incorrect time? I noticed 4 hrs ahead and Im here in New Zealand.

I tried changing the timezone using all the GUIs and the CLI as well but still not successful.

Can someon help out please.

Thanks!

monski

0
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It's a bug in CUE

In the CUE GUI set your Timezone to Marshall Islands

From TAC
"There has been a bug documented for the issue:
CSCsm80193 - UC520 voicemail timestamp is incorrect when New Zealand timezone is set
It is set to be fixed in CUE release 3.2."

Select System > Network and Timezone settings.
Change the country to the Mashall Islands
Click Apply
Go to Administration > Control Panel
Save the unity express configuration
In a command prompt set ping 10.1.10.1 –t this will tell you when the reset completes.
Select Reload unity express.

Also, check that the NTP

Also, check that the NTP server is configured in CUE correctly and can be pinged from the CUE CLI.
-Dapunisher
A+. Network+, MCP, CCNA, CCVP

jnikolatos's picture

A few things: 1) First set

A few things:

1) First set your TIMEZONE and NTP server settings in CUE

2) Your NTP server should be the CME IP address (192.168.10.1).

3) Restart CUE ... service-module integrated-service-engine 0/0 restart

3) Also then make sure CME time is correct....

config t
telephony-service
no create cnf
create cnf
end

reset a phone

John
NIKTEK LLC

I will take a look. Thanks

I will take a look. Thanks heaps!

ttrentler's picture

There is a bug in Australian locals

ttrentler's picture

or this

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