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Program soft keys / buttons on 7961

Mon, 04/21/2008 - 07:28 — cooper

Hi All

loving all the info on this site it has been a great resource.

Just a quick question does anyone know if you can change the order of the soft buttons on the cisco 7961 phones. As because of the lack of the broadcast feature on these phones at the moment in our office we are using the group pickup feature to answer external calls, but this is hiden behind the first more button.
Can we reorder these soft buttons at all as it would make our lives so much easier.
We have 8 external lines and 18 phones and are running the system in the PBX mode hence we have to answer calls this way. Unless anyone has a better idea of how to do this i would love to know.

thanks for your help

Cheers

Cooper


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Thu, 04/24/2008 - 12:15 — cooper

Thanks for your help

Thanks for your help mate.

that should keep my users happy.

Cooper

Wed, 04/23/2008 - 14:28 — dapunnisher

You can change the order of

You can change the order of softkeys by creating an ephone template then applying the template to the ephones. Example:

ephone-template 1
softkeys hold Newcall Resume
softkeys idle Newcall Redial Dnd Gpickup
softkeys seized Redial Endcall Cfwdall Callback Gpickup
softkeys alerting Endcall Callback
softkeys connected Hold Park Trnsfer TrnsfVM Confrn Endcall
softkeys ringing Answer Dnd

ephone 1
mac-address 3453.3453.ABCD
ephone-template 1

As you can see the ephone-template is quite flexible so you can add/remove and place the softkeys in any order you wish.

-Dapunisher
A+. Network+, MCP, CCNA, CCVP

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