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New Features in Unity Express 3.01

Submitted by ttrentler on Tue, 09/25/2007 - 11:57

The new version of Unity Express is out and Cisco has added some powerful new features. 
For a product aimed at the small and medium business market, 
it does a great job of providing enterprise features.

New Hardware Support!

Cisco has released a new Enhanced capacity network module, the NME-CUE, that supports up to 24 concurrent voicemail and auto attendant sessions.
So we now have 4 form factors for hardware they are:

·         Cisco Unity Express Enhanced Network Module (NME-CUE)

·         Cisco Unity Express Network Module Extended Capacity (NM-CUE-EC)

·         Cisco Unity Express Network Module (NM-CUE)

·         Cisco Unity Express AIM-CUE

New Fax Support in Unity Express

Unity Express voicemail users can now receive faxes in their voicemail box or using their extension or you can create the user a separate extension for faxes that point to their mailbox. You can then use notification features or integrated messaging to retrieve these faxes.

New IVR features in Unity Express!

Unity Express now has the capability to do Integrated Voice Response(IVR). This is a separately licensed feature. When activated you have the ability to do database dips to create full featured self-service applications. The IVR feature uses the VoiceXML framework and new steps have been added to the script editor to allow outbound email and faxing from the scripts.

The Unity Express AIM module now supports integrated messaging.

GUI based Unity Express Script Editor.

Administrators can now setup a simple Auto Attendant via GUI instead of using the standard Unity Express Script editor. The full Unity Express Script editor is still available though.

Live Record

When enabled, voicemail users can record conversations and save them to their voice mailbox or forward them to other subscribers.

Cascading Message Notification

Users can set up time based message notifications that keep growing to and ever widening series of devices or users.
Message delivery to nonsubscribers

Non subsciber message delivery

You can schedule a message to be delivered up to a year in advance to a non-subscriber on the system.

The Complete list of new features can be found in the Release Notes for Cisco Unity Express 3.0 here http://www.cisco.com/en/US/products/sw/voicesw/ps5520/prod_release_note09186a0080857e89.html#wp153937