Hey all, great site! I've been having two problems and was hoping someone may have some insight. I have looked over everything I can think of. Any input or direction would be greatly appreciated. |
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UC500.comCisco Communication Manager Express, UC520, SMB VOIP reference and community |
Thanks our call answering
Thanks our call answering services just setup asterisk with cisco and these sites have been a big help
Inbound Caller ID not working
I checked the CLI show run in my UC530 - with FXO ports and I have the "caller-id enable" command in each of the 4 FXO ports and still the inbound call shows "From Unknown Number". I have all the inbound calls terminating into the AA initially. Is there a global caller-id command?? A typical FXO interface config looks like this:
!
voice-port 0/1/0
connection plar opx 400
description blah blah blah blah
caller-id enable
!
By the way this site is an excellant source of information. I hope it gets more and more popular.........
Solution
Most likey the FXO's are picking up the call before the caller-id is sent from the telco.
Add 'ring number 3' to each of your voice-ports
Use 'debug vpm signal' and you should be able to follow the signals from the telco in relation to when the call is actually answered by the voice-port.
Run the debug before and after you add the ring number changes and compare.
Caller ID Problem
Was this Caller ID issue resolved? If so how? I'm having the same problem.
Thanks
MWI
Thanks for the input guys.
I figured out the MWI problem, somehow the SIP IP address in CME was wrong. Not sure how that happened but at least its working now....
Still having the caller id problem though.
MWI - Message Wait Indicators doesn't turn on
Hi rfaranda,
On your CUE check
Voice Mail >Message Waiting Indicators>Settings
Select Outcalling
MWI On Number: 801...
MWI Off Number: 800...
After check on your current configuration if you have two ephone-dn to work with the MWI (one to enable an another one to disable the MWI)
ephone-dn 55
number 801...
mwi on
ephone-dn 56
number 800...
mwi off
How are you configured your UC520, via telnet or trought CCA (Cisco Configuration Assistant)?
Best Regards,
ArTiCo
Caller ID
Sorry, I should have added that they are FX0 and the show run shows caller-id is enabled.
Thanks...
CLID
The caller ID is probably showing 9911 because the incoming call is coming from a blocked number, and '9911' is your first dial-peer. so it will just pick this as the CLID. I think if you create a new dial peer with 'incoming called number' and 'direct inward dial' referencing your PLAR extension, it will keep it from coming up as 9911. I havent tried this yet, so can't post a sample config for you.
Can you submit sample IOS?
A sample config would be a great help!
Caller Id
How are your incoming calls routed? T-1, SIP Trunk or FXO port? If calls are comming in through the FXO port have you enabled Caller ID on the port.
If you do a show run from the command line you should see something like this for your FXO ports
voice-port 0/1/0
connection plar opx 382
description ****wife work line
caller-id enable
!
voice-port 0/1/1
connection plar opx 383
description Inbound Fax
caller-id enable
!
voice-port 0/1/2
connection plar opx 498
caller-id enable
!
voice-port 0/1/3
connection plar opx 498
caller-id enable
Hope that helps a bit,
Ted