UC500.com

Babul,,

We've found no real way to inegrate our IMAP feature with exchange either. We can setup email notifiaction to user's exchange email accounts but it will not effect their message lights as you've noticed. What we wound up doing is just setting up a seperate and additional IMAP account in Outlook that connects to the unity express mailbox for that user which gives that functionality that we like in regards to the MWI.

However, this additional IMAP account is obviously not available through OWA or through exchange active synch for smartphones. If anyone has a better workaround for this, I'd love to hear what you've come up with.

Brian
www.jaydien.com

I was planning to do exactly what you are talking about.

That was until I realized/found that Unity Express will email the voicemail immediately after its left.

Here are the rough steps to get this working:

1. Login to Unity Express
2. Administration > SMTP Settings - specify your exchange server. I recommend you allow Exchange to accept unauthenticated email from the UC500.
3. Voice Mail > Message Notification > Notification Administration - enable system-wide notification for all messages
4. Configure > Users
5. Click on the user you want to enable notifications for
6. On the Notification tab click on Email Inbox - enable notification, set email address, set notification preference for All Messages, attach voice mail to message, use Quick Add to enable 24x7 notification schedule (all checkboxes should be checked), apply changes, close pop-up
7. Back from the Notification tab - check the Enabled box for Email Inbox, apply changes
8. Switch to the Profile tab - enable notification for the user, apply changes
9. Test
10. If it works, repeat for all other users

A little tedious but it works.

Now when a user receives a voicemail it'll show up in their Outlook almost immediately.
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The Montopolis Group, Ltd.
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