Getting vmail to email attachment working

I'm trying to get this vmail to email attachment notification working.

I have a laptop I have connected that I'm using to configure the UC500. I have enabled SMTP service on it and have verified it that it works by telnetting it and manually sending an email out.

I have entered this laptop's address as the SMTP server (192.168.10.5) in the CUE settings. I have also performed the following -
1. Voice Mail -> Message Notification -> Notification Administration -> enabled system-wide notification for ALL messages & attach voice messages to email notification messages
2. Voice Mail -> Message Notification -> Subscriber Notification Management -> went to my user profile, enabled notification and enabled "Email Inbox" and entered in my e-mail address.

When I use another phone to dial my extension and I leave a voicemail shouldn't this send an e-mail out to me@domain.com with the voicemail as a wav attachment? I see that it performs a EHLO on my SMTP server and then a QUIT right after. I know this because I have setup logging on the SMTP.

Any thoughts?

John

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Also make sure you have

Also make sure you have specified a hostname and domain under System > Domain Name Settings in CUE.
Without it, the SMTP server will report EHLO and QUIT without any data being sent.

19:35:29 10.1.10.1 EHLO - 250
19:35:29 10.1.10.1 QUIT - 0

-cypressmn

Email from address

How exactly did you setup the FROM address? I cannot find anywhere in the system to set this up. The CUE instructions reference the ccn application which isnt a valid command on the UC500.

Thanks.

from the CME gui, goto

from the CME gui, goto Defaults => Voicemail and enter in your Outgoing E-mail from address.

vmail to email

Wow boy wasnt that just sitting right there waiting to slap me in the face. :) Much thanks.

I got it working finally...

I got it working finally... it was missing a MAIL FROM address :)

Yes I made sure all internal

Yes I made sure all internal networks have access to relay & connect to the SMTP server.
I have tested just now by telnetting FROM the UC device and sent a test message and I did receive it.

However when I leave a voicemail, I'm still getting a EHLO and a QUIT right after.

19:35:29 10.1.10.1 EHLO - 250
19:35:29 10.1.10.1 QUIT - 0

any thoughts? :)

smtp

Could possibly be the smtp server? i assume you are doing this on an XP system, and i dont have an XP SMTP server in front of me. But are there any relay settings in the SMTP server settings? you would add the IP address of the UC520 to the list of servers allowed to relay. Or just setup the UC520 to use your ISP's smtp server.

You mentioned you telnetted to the SMTP service and tested sending, but where did you telnet from? the localhost, or somewhere else? you can try telnetting from the UC520 into the laptop and try it that way. that would tell you if the smtp is relaying.

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