I am using: I have the mailboxes set up acording to several posts on here. I have it set to send an email notification when a voicemail arrives with attached wav file. I also have it set up to call my cell phone which is working just fine. I have the email set up the same way. I have the from email set up as well. I am using an IP address in the SMTP settings and I am not using authentication. I telneted to the uc500 and connected to my SMTP server and sent an email so I know it has access to it. It just does not seem to be trying to connect to the SMTP server. Does anybody have any ideas? |
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UC500.comCisco Communication Manager Express, UC520, SMB VOIP reference and community |
Also Check Group Rights
Also Check from the CUE Web GUI that your users are members group that has NOTIFICATION enabled. It has to be set at a group level to work.
FYI being a owner of a group does not give you the rights of a group. Owners just have rights to administer a group.
Ted
Don't forget to specify a
Don't forget to specify a From email address!
Getting SMTP to work
Do you have DNS set up on the Unity Express Module? If you are using a hosname for the SMTP relay, not an ip address, you will need valid dns setting in the CUE module.
I am unsure of how to look in CCA. However, from the command line on the UC500 issue the following.
service-module Integrated-Service-Engine 0/0 session
This will bring you to another login prompt. (for the Unity Express Module)
username/password is cisco/cisco by default.
goto enable mode, configuration mode and set the dns servers to appropriate ip addresses.
ena
conf t
ip name-server insert-ip-address-here 2nd-address-here and-so-on
exit
dont forget to save the conf with copy run start.
continue to exit until you return to the UC500 console session. then exit normally.