ViaTalk SIP Trunks are compatible with the Uc500
>
Active forum topics
- UC560, ESW-520 and Cisco 3560G
- Caller ID Name (Incoming Calls) - Setup error
- Which Phones?
- Cannot acces internet- UC540
- VM database - CUE flash card
- UCCX Integration with UC560 / CME 8.0
- disable internal webserver on CIPC
- Connect UC520 to UC520
- DSP state FAIL
- Who offers Install & Maint training on the UC520/540?
Recent comments
- Works, then not ...
50 min 41 sec ago - Lobby
7 hours 39 min ago - Have you ever done either of
10 hours 36 min ago - Even with a static SIP trunk
1 day 7 hours ago - We do SNR on SIP for all our
1 day 8 hours ago - Yes - Authenticate by IP Address
1 day 9 hours ago - Contact center integration
2 days 15 hours ago - Found
2 days 16 hours ago - DSP state FAIL
2 days 20 hours ago - Re: Cisco UC 560 Trainning
2 days 20 hours ago
Subscribe to the UC500 Rss Feed
Voice News
- Part One: Staying Connected- Beating The High Cost of Roaming
- Are Telcos Giving Up on Landline too Soon?
- It's Official SinglePipe Picked Up By IBBS
- ShoreTel Conference - Final Thoughts
- Spain Has Pride, Even If The Economy Has Problems
- Telcos Are Losing the Battle to Cable Operators
- ShoreTel Champion Partners Conference - Day 1
- Cisco's Hosted UC Solution - are Enterprises Ready?
- Skype Backs Off on Charging for Mobile Calling
- Will the Shoe Phone Make a Comeback?
- Logitech's Paradial Acquisition Is Good News For SightSpeed/Vid
- Speeding in Philadelphia-One Users View
Cisco TAC Issues - CME - UE
- CUE GUI help numbering style is wrong. it should be increasing. , Open CSCth92650
- CUE 8.0 List of Features needs to be updated , Open CSCth94435
- Cannot enable message notification device , Open CSCth46303
- Notifications are not generated for Once scheduled backups , Open CSCth21751
- GUI: Real-time reporting applet does not work on 1.6.0_07 , Fixed CSCsv22981
Comments
PIN and Password are not the same for a user
Make sure the password is assigned for the User if you are having problems connection Outlook to IMAP. You have a PIN and Password settings for each user. I had problems connecting IMAP assuming the PIN and Passord were the same but they are not neccessarily.
Use the username, not the extension number
Hey Charles, check out this post http://www.uc500.com/voicemail-retrieve-email
Setup for IMAP view
Does anyone know the IMAP settings for Outlook to access the UC500?
IMAP Settings
I am also trying to sort out the IMAP settings to get Outlook connected to the UC520.
I used the default IP address of the CUE as the IMAP server.
It keeps kicking me out when Outlook tries to login though. I think I'm using the correct username and password.
I have reset the password in both CCA and in the CUE GUI, but no matter what I set as the password I get rejected. It even fails if I leave the password field blank.
DNS setup
Brilliant, I couldn't get SMTP to work until I setup DNS. Thanks.
How do I saet this function
How do I saet this function up, as i cant seem to see it in CCA. Will this have to be setup via CLI?
Use the web GUI not CCA
navigate to the IP Address of Unity Express on your UC500 and you can administer this function from there. The CCA is only really good for initial setup. Use the Web GUI for more advanced features.
Voicemail to Email with Unity Express on the UC520
The Unity Express module in the Uc500 supports email notification optionally with a .wav file attachment through SMTP and IMAP email integration. So you basically have two choices to get your Voicemail on your Blackberry. I prefer IMAP because the notification option only sends a copy of the message, but with IMAP when I delete a voicemail it turns off the red light on my phone and removes it from the message store.
.wav file attachment
Has anyone got this to work - all I can seem to get is a text notification regarding an email message. I'd like the wav file delivered to an exchange email address - exchange server is local. Even when I check the "include" box, no wav files makes it.
More information
The customer I have wants message notification sent to their Exchange box, no WAV file required. I just want to use SMTP, but SMTP settings in the CUE will not accept an FQDN for authentication. What am I doing wrong?
It Works!
You have to edit the SMTP settings from the CME CLI:
from the CME CLI:
smtp server address {hostname | ip-address} authentication {none | username userid password
password | credentials credential-string}
CUE-01# show smtp server
SMTP Server: 172.16.X.X
Authentication: Required
Username: webmaster@besttests.com
Save your config then look at the SMTP settings in the GUI. You will see the FQDN.
Have you setup DNS
Have you setup DNS on Unity Express?
Access IMAP on the UC500
I have DNS Setup:
ip name-server 10.10.224.10
I added: ip domain-name (domain.com)
although we have a split DNS setup inside the office for Active Directory the split DNS name would not take (internal.domain).
and I can ping my DNS server.
From my desktop I can pint 10.1.10.2 & 10.1.10.1. I setup both for IMAP in outlook. I have tried my extension number and password and that did not work. Is there any documentation on how this works?