CCA 2.2 Telephony Setup Wizard crash at 99%

Hi all,

Hope you can help. Attended client this arfo and it is our first time using CCA2.2, unfortunately it stopped/crashed/hung at 99% with no error :( I thought this issue was meant to be cleared up in 2.1? Anyone had this issue with 2.2?

Anyway logged a call with Cisco TAC but unfortunately the technician I got doesn't understand what the issue is, he thinks it is a process issue that is running at 99%....so I went through 'show processes cpu' for him to say its only at 5% and to email when I see it above 80%

Please any guidance to troubleshooting this would would help greatly :)

I am running Windows 7, firewalls are off, other NICs disabled.

The IOS is 12.4(20)...sorry don't remember the T#. Unfortunately the reason for using CCA comes from above as I would perf CLI but not an option

Not using any localisation files...just a plain vanilla install with a VWIC T1/E1 for an ISDN line in Australia.

The config was partial with a 'show run'

Regards,

The Myth