software release

Dear UC500.com Community,

We are pleased to announce the availability of the Cisco Smart CallConnector Toolbar. It is a free solution for the Cisco Smart Business Communications System (SBCS) that integrates your phone functions directly into Microsoft Outlook and Internet Explorer (32 bit windows). It provides toolbars that allow a user to make and answer calls from these applications, displaying incoming call information in a pop up window. Integration with Outlook allows you to click on a contact, whose work phone number is then presented in the dialing field. The toolbar is easy to install and use and provides immediate value by increasing you call handling productivity.

This product enhances SBCS value proposition, by delivering over the UC promise with a “free” basic application which any customer can leverage for their productivity. In addition, the Toolbar serves to position the UC value proposition to more sophisticated and feature rich solutions such as the Smart CallConnector Advanced Client plus server.

For more information as well as download instructions, please check the following link: https://supportforums.cisco.com/docs/DOC-12153

 Product page is http://www.cisco.com/go/smartcallconnector

Feel free to start deploying this application to your end customers.

Thanks,

The SBCS Team 

UC500.com Community,
 
The SBCS Team is excited to announce the availability of the second Beta version of the Cisco Small Business Office Manager tool:
http://www.cisco.com/go/officemanager
 
Cisco Small Business Office Manager is a free desktop application that a Cisco SMB Partner can install on a PC at a customer site. Office Manager provides a simple, easy-to-use interface that allows an SMB office administrator to:
 

• View network connection and system status information
• Perform routine management tasks for their Cisco Smart Business Communications System (SBCS)

This second release of Office Manager offers the following new features:    
 

• Compatibility with Cisco Configuration Assistant, version 2.2  
• Windows 7 support
• Additional Voice, Video and VPN controls
• Automatic Music on Hold (MoH) file transcoding
• Support for the Cisco SA 500 Security Appliance and Cisco AP541N Access point
• Enhanced customization options, including Desktop branding, an RSS reader and Menu Entitlement, so partners are always in control of what features are accessed by their customers
• Site inventory report of Cisco devices
• Improved screens, easier navigation and usability
• Improved documentation, including a revised Online Help and a brand new Product Installation GuideBuilt-in feedback forms, to track end user comments and feature requests

 
To download Office Manager and the Office Manager documentation, please visit:

Dear UC500.com Community,The Cisco Configuration Assistant( CCA) team is excited to announce the availability of the latest release of the product - CCA version 2.2.2. CCA is an easy to use interface for managing platforms within the Cisco Smart Business Communications System (SBCS) Solution. 
The major highlights in CCA v2.2.2 include some key quality improvements and new platform features: 
Key Quality Improvements in CCA v2.2.2 include:  

 
UC500.com Community, 
 
The first phase of MonitorView Phone Video Monitoring solution is now available and supported for use with the following components:
 
1. SPA525G firmware 7.4.3
2. Cisco Small Business Video Camera WVC2300 and/or PVC 2300
3. SBCS 2.0 with Cisco Configuration Assistant (CCA) 2.2.1
 
Details on the configuration steps for initial deployments of MonitorView are posted below. The 2nd phase of Monitorview will include a configuration wizard in CCA 2.2.2 (FCS Feb/2010) to simplify the installation process.
 
https://www.myciscocommunity.com/docs/DOC-11631
 
Thanks for your support,
The SBCS Team

UC500.com Community,
 
Following the announcement of the new generation of SMB Pro Wireless Access Points, the AP541N Product Family, we have made exciting changes to the Voice over WiFi Reference Designs. Please visit the Product Resource page to donwload the updated document:
 
http://www.cisco.com/en/US/products/ps7293/products_implementation_desig...
 
Here is the direct URL to the actual PDF:
 
http://www.cisco.com/en/US/docs/voice_ip_comm/sbcs/deployment_guides/voi...
 
Release 2.0 of the Cisco Smart Business Communications System (SBCS), with its enhanced wireless capabilities, provides a fully integrated voice-over-wireless (Wi-Fi) solution that is simple to use, combines wired and wireless voice and data, and is delivered through trusted local partners.
 
This deployment guide discusses:

• SBCS 2.0 voice over Wi-Fi solution components and features
• Cisco Unified Communications 500 Series platforms (all models and SKUs).
• Wireless Access Points (APs). Cisco UC 520W and UC 540W platforms with integrated wireless capability or Cisco Small Business Pro AP541N Dual-band Single-radio access points.
• Wireless IP Phones. Cisco SPA 525G IP phones operating in Wireless- G mode or Cisco Unified Wireless IP Phone Models 7921G and 7925G.
• Supported reference designs for SBCS voice-over-wireless deployments, including target customers, features and benefits, components, design characteristics, limitations, and caveats.
• Steps required for initial installation and configuration using Cisco Configuration Assistant (CCA) Release 2.2 and later.
• Administrative tasks that may be required after initial installation.

 
The SBCS Team