user warning: Table './uc500_new/accesslog' is marked as crashed and should be repaired query: INSERT INTO accesslog (title, path, url, hostname, uid, sid, timer, timestamp) values('Blogs', 'blog', '', '38.107.179.220', 0, 'a78df1e08a693ed698bea75628afc49c', 395, 1337350844) in /home/uc500/public_html/modules/statistics/statistics.module on line 63.

marchern's blog

marchern's picture

Cloud is Happening for Small: Follow me on Twitter for latest development on upcoming products

Submitted by marchern on Wed, 02/02/2011 - 10:07

cloud
Dear UC500.com Community,


Cisco remains committed to the SMB market. We are working on a number of purpose-built cloud solutions that will help your Managed Services practice, increase your profitability and efficiency. Follow me on Twitter for the latest on these topics: http://twitter.com/mrhernand  @mrhernand


Thanks,


Marcos Hernandez

Cisco Product Manager

 

marchern's picture

Now available: Cisco Office Manager 1.2

Submitted by marchern on Mon, 12/20/2010 - 21:16

Office Manager
 Following the recent announcement of CCA 3.0, the SBCS Team is excited to announce the availability of the Cisco Office Manager 1.2 Maintenance Release:

 

http://www.cisco.com/go/officemanager

 

Cisco Office Manager is a free desktop application that a Cisco SMB Partner can install on a PC at a customer site. Office Manager provides a simple, easy-to-use interface that allows an SMB office administrator to:

 

  • View network connection and system status information
  • Perform routine management tasks for their Cisco Smart Business Communications System (SBCS)

 

This  release of Office Manager offers the following:

 

 

marchern's picture

Now available: Cisco Office Manager 1.1

Submitted by marchern on Mon, 11/29/2010 - 14:05

The SBCS Team is excited to announce the availability of the Cisco Office Manager 1.1 Maintenance Release:

 

http://www.cisco.com/go/officemanager

 

marchern's picture

Cisco Office Manager v1.0 is now available!!!!

Submitted by marchern on Wed, 09/22/2010 - 09:40

Dear UC500.com Community,

marchern's picture

New Free Cisco Smart CallConnector Toolbar is now available!

Submitted by marchern on Wed, 07/21/2010 - 21:36

Dear UC500.com Community,

We are pleased to announce the availability of the Cisco Smart CallConnector Toolbar. It is a free solution for the Cisco Smart Business Communications System (SBCS) that integrates your phone functions directly into Microsoft Outlook and Internet Explorer (32 bit windows). It provides toolbars that allow a user to make and answer calls from these applications, displaying incoming call information in a pop up window. Integration with Outlook allows you to click on a contact, whose work phone number is then presented in the dialing field. The toolbar is easy to install and use and provides immediate value by increasing you call handling productivity.

 Click to dial

This product enhances SBCS value proposition, by delivering over the UC promise with a “free” basic application which any customer can leverage for their productivity. In addition, the Toolbar serves to position the UC value proposition to more sophisticated and feature rich solutions such as the Smart CallConnector Advanced Client plus server.

For more information as well as download instructions, please check the following link: https://supportforums.cisco.com/docs/DOC-12153

 Product page is http://www.cisco.com/go/smartcallconnector

Feel free to start deploying this application to your end customers.

Thanks,

The SBCS Team 

marchern's picture

Now available: Cisco Small Business Office Manager Beta 3

Submitted by marchern on Wed, 07/21/2010 - 16:07

 

Dear UC500.com Community,

 

The SBCS Team is excited to announce the availability of the third Beta version of the Cisco Small Business Office Manager tool:

 

http://www.cisco.com/go/officemanager

 

marchern's picture

Office Manager Beta Study - Win a Cisco Flip Camera!

Submitted by marchern on Thu, 07/08/2010 - 12:34

FlipHi UC500.com users,

We are looking for some UC500 end users (not resellers) to help us with a usability study. For their time, they will get a nice gift card. 

If you have a customer interested in participating in this remote study, from their desk and a short period of time, please let me know. 

You can email me at marchern@cisco.com

The resellers who successfully submit a customer name and get them to sign up for the study, will participate in a raffle of a Cisco Flip camera. Since the number of slots are limited, your chances to win have never been better.

Please send me your end customer contact details before Wednesday, July the 14th.

Thanks a lot,


The Cisco Small Business Team

marchern's picture

Now available: Cisco Configuration Assistant 2.2(4) - CCA 2.2(4)

Submitted by marchern on Thu, 04/29/2010 - 08:49

The Cisco Configuration Assistant( CCA) team is pleased to announce the availability of the latest release - CCA version 2.2(4). CCA is an easy to use interface for managing platforms within the Cisco Smart Business Communications System (SBCS) Solution.
The major highlights in CCA v2.2(4) include:
 
1) UC 500 Software Pack 8.0.2 Support
 
2) Key user interface changes and enhancements:
 
• Enable/disable wireless interface option for UC 500/SR 500W platforms with integrated wireless. Uncheck the Enable Wireless Interface option in the WLANs (SSIDs) window to shut down the wireless interface for these platforms. You can still add and update SSID configuration when the interface is disabled.
 
• Enable playing of Caller ID for incoming voicemail messages. Check the Play Caller ID for Incoming Messages option on theSetup tab in the Voicemail window to enable this feature (Configure > Telephony > Voicemail).
 
• The IP address and subnet mask for VLANs on the UC 500 (all platforms), SR 520, and SR 520-T1 can now be edited on the Interface Configuration tab in the IP Addresses window (Configure > Routing > IP Addresses).
 
• The default CFNA Timeout value for phones is increased from 10 to 20 seconds. The default Timeout value for Call Blast group is 16 seconds. These default settings help to ensure that the timeout for Call Blast Groups is lower than the CFNA timeout for member extensions, so that calls are forwarded correctly.
 
• You can now enter a custom label for Call Park extensions.
 
• PSTN phone numbers can now begin with a plus “+” character. This includes the PSTN number fields in the incoming dial plan, AA PSTN Main Number, PSTN main number for voicemail access, Caller ID numbers, and DID number fields in the Telephony Setup Wizard.
 
3) Samples of key fixes in CCA v2.2(4) include:

marchern's picture

Now available: Cisco Small Business Office Manager Beta 2

Submitted by marchern on Thu, 04/22/2010 - 18:27

UC500.com Community,
 
The SBCS Team is excited to announce the availability of the second Beta version of the Cisco Small Business Office Manager tool:
http://www.cisco.com/go/officemanager
 
Cisco Small Business Office Manager is a free desktop application that a Cisco SMB Partner can install on a PC at a customer site. Office Manager provides a simple, easy-to-use interface that allows an SMB office administrator to:
 

  • View network connection and system status information
  • Perform routine management tasks for their Cisco Smart Business Communications System (SBCS)

This second release of Office Manager offers the following new features:    
 

  • Compatibility with Cisco Configuration Assistant, version 2.2  
  • Windows 7 support
  • Additional Voice, Video and VPN controls
  • Automatic Music on Hold (MoH) file transcoding
  • Support for the Cisco SA 500 Security Appliance and Cisco AP541N Access point
  • Enhanced customization options, including Desktop branding, an RSS reader and Menu Entitlement, so partners are always in control of what features are accessed by their customers
  • Site inventory report of Cisco devices
  • Improved screens, easier navigation and usability
  • Improved documentation, including a revised Online Help and a brand new Product Installation GuideBuilt-in feedback forms, to track end user comments and feature requests

 
To download Office Manager and the Office Manager documentation, please visit:

Syndicate content