UC500.com

Hey folks,

Has anyone configured the B-ACD on a UC520? I"m having some issues here. My config is as follows:

application
service queue flash:app-b-acd-2.1.2.2.tcl
param queue-len 10
param aa-hunt3 421
param aa-hunt4 520
param number-of-hunt-grps 2
param queue-manager-debugs 1
!
service aa flash:app-b-acd-aa-2.1.2.2.tcl
paramspace english index 1
param number-of-hunt-grps 2
param menu-timeout 6
param dial-by-extension-option 5
param handoff-string aa
paramspace english language en
param max-time-vm-retry 2
param max-extension-length 3
param aa-pilot 422
paramspace english location flash:
param second-greeting-time 60
param welcome-prompt _aa1_welcome.au
param call-retry-timer 15
param voice-mail 700
param max-time-call-retry 600
param service-name queue

I can't get the applications to initialize. When I do a "sh call application sessions" I don't see them listed. This is after a pwer cycle and an attempt to force them to start with "call application voice load aa". Also, the debug for this "debug voip ivr script" is not available on the UC520. It doesn't support the "ivr" option of the previous command.