Changing background on a 7970 phone with UC500

Hey guys,

Does anyone know how to change the default background image of a 7970 connected to a UC520 device?

I know that the UC520 is the TFTP server but I cannot find the List.xml file anywhere which is supposed to be responsible for the background image.

Thanks,

John

0
Your rating: None

Regarding the "% unknown

Regarding the "% unknown command or computer name" comment ---

You have to issue these commands from configuration.

conf t
tftp-server flash:/Desktops/320x212x12/List.xml

issue the same command above for all your png files as well

(example)

tftp-server flash:/Desktops/320x212x12/Image1.png
tftp-server flash:/Desktops/320x212x12/Image2.png

ect...

Then write your config and the images will become available on your phone.

list.xml

Here is where I am

Here is where I am stuck

""Also make sure you set up TFTP Server (your router) to give the phones the files!!! Do this by typing the following:""

tftp-server:Desktops/320x212x12/List.xml
tftp-server:Desktops/320x212x12/IMAGE1.PNG
tftp-server:Desktops/320x212x12/IMAGE2.PNG

I am at the "UC520#" and I get the message "% unknown command or computer name

what am I doing wrong?

also here is a copy of my List.xml file maybe i have something wrong in there ?

thanks

Change Background Image on 7945

Hi Guys,
I have just started working on the UC520 and was wondering if the background image on the 7945 can be changed in the same way as above for the 7970??

jnikolatos's picture

Background info...

The settings for this are very confusing... took me a while to get it right. The confusing thing is that article assumes you know what you are doing!!! Duh!

The phones are looking for the image files in a specific directory already. This location does not exist and you can not place the files anywhere else. You have to manually create the directories mentioned above (last post) before this will work... to do it, it is just like DOS, in the router type... mkdir Desktops, cd Desktops, mkdir 320x212x12, cd 320x212x12 etc.

Once this is done copy the image files and List.xml to the FLASH:/Desktops/320x212x12 directory.

copy tftp flash:/Desktops/320x212x12/List.xml
copy tftp flash:/Desktops/320x212x12/IMAGE1.PNG
copy tftp flash:/Desktops/320x212x12/IMAGE2.PNG

Also make sure you set up TFTP Server (your router) to give the phones the files!!! Do this by typing the following:

tftp-server:Desktops/320x212x12/List.xml
tftp-server:Desktops/320x212x12/IMAGE1.PNG
tftp-server:Desktops/320x212x12/IMAGE2.PNG

This should help and work!

Still not getting the image changed

Hi

I have followed the document in the link. I still do not get the image in the list.

Can anyone provide me with the TFTP commands they refer to in that tech note?

Thanks

what part

What part are you getting stuck on? Here are the things i noticed:

They give you a sample of what to put in the List.xml file, but you'll notice its wrapped. not sure if it matters or not, but i made sure to put the 'image item' all on one line. So the whole document is only 3 lines.

Also, i had to manually create the directories in flash. i.e.
cd flash:
mkdir Desktops
cd Desktops
mkdir 320x212x12
then the 'copy tftp flash:Desktops/320x212x12/' would work.

thanks

Ted,

After going back and forth with a Cisco technician, he referred me to the link above also. Following the link has resolved my issue.

I just hope there was an option to make it as a default background image :)

ttrentler's picture

Change background on a 7970G

John,

Take a look at this link.
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_tech_note...
They have an example List.xml file that you can cut and pasted into notepad. Then just save it as List.xml and copy it to your UC520. Be cautious when saving and referencing the file though as it is VERY case sensitive. Good question though. I'm adding it to our UC520 Configuration guide at http://www.uc500.com/uc500

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.