Short of using IPC and a freeware application like Audacity to rip audio off of an integrated sound card as a call is placed, is there anyway to record phone calls via the UC520? |
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UC500.comCisco Communication Manager Express, UC520, SMB VOIP reference and community |
Recording
CMTB:
Natively, today, there is no way to record within UC5xx.
Sorry...
Steve Foy
CCSI, Consulting Instructor
Global Knowledge
Yes today . . . There is no way But . . . .
Steve is right . . . today there is no way natively to do it . .
I hear rumors that In March the Uc500 will support Unity Express 3.x which does have an on demand call recording option.
For a third party solution look at www.ipcelerate.com
just my .02
Ted
UC520 shipping w/ CUE 3.0
Here's an update: UC500's are currently shipping w/ CUE 3.0. The disti's might still have older UC500's in stock though, so please don't assume to get CUE 3.0. CCA 1.6 -- due in April -- will support the upgrade from 2.3(4) to 3.0.
IPCelerate
Nice, I really like the barge feature IPMonitor offers you, thanks!