transfer

klinkeye's picture

Transferring calls - Strange issue

Submitted by klinkeye on Sun, 11/08/2009 - 12:24

I have a customer that when the receptionist is on one call, and another call comes through. Utilising call waiting, the receptionist places the first call on hold and answers the call.

jyoo's picture

Notification Tone for transferring calls

Submitted by jyoo on Mon, 02/23/2009 - 15:15

Hello friends!

I have a quick question for the UC500 gurus out there.

jake192khz's picture

Voicemail is silent when transfered.

Submitted by jake192khz on Tue, 10/21/2008 - 13:59

When I transfer a call to an extension and let the call timeout, it transfers to silence. All ephone-dns are forwarding to 234 (voicemail) if busy or noan.

jake192khz's picture

Voicemail is Silent when Transfered

Submitted by jake192khz on Tue, 10/21/2008 - 13:57

When I transfer a call to an extension and let the call timeout, it transfers to silence. All ephone-dns are forwarding to 234 (voicemail) if busy or noan.

ptshop's picture

Multiple Problems with UC520 16 user configuration

Submitted by ptshop on Wed, 07/30/2008 - 11:40

Line Lights, Call Forward, and Intercom problems

adamoswald's picture

Transfer to Park with a single Button Press

Submitted by adamoswald on Sat, 06/21/2008 - 00:52

Hello guys.

I'm a rank beginner who is trying to set up a 48 unit UC520 to replace our existing phone system. All the basics I need work, but a few nagging issues.

azshoe's picture

Internal Transfers Failing to Hunt Group Member

Submitted by azshoe on Mon, 05/12/2008 - 16:29

I have a single hunt group with 3 members and an AA as the final in my huntlist. The second ephoe-dn in the hunt group cannot receive internal transfers (yes, when the phone is idle).

jhfoo's picture

Call transfers from CIPC on UC520

Submitted by jhfoo on Tue, 01/29/2008 - 01:03

I'm having some difficulty doing call transfers from the CIPC. Transfers work as expected on the hard phones (ie. 7971). CIPC version is 2.1.1.0.

Any confirmation/ advise on this issue?

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