How to Create broadcast hunt groups in CallManager Express

How to Create broadcast hunt groups in CallManager Express

CallManager Express supports three types of hunt groups out of the box.

• Sequential hunt groups—Ephone DNs always ring in same order.
• Peer hunt groups—Ephone DN's ring in a circular order picking up from the last DN that did not ring.
• Longest-idle hunt group—Longest Idle DN gets the next hunt group call.

  Some users desire a hunt group that rings on all phones at once.  In the full blown CallManager world this is referred to as a "broadcast hunt group".

  To make CallManager Express emulate this broadcast hunting we can use Overlay DNs.

  Lets say our help desk has extension 4357( 4357 spells help on a phone touchpad)

  Plar to extension 4357 from your fxo ports.

  Overlay extension 4357 on to multiple phones

  ephone-dn 6 dual
  number 4357
  huntstop channel
  no huntstop

  ephone-dn 7 dual
  number 4357
  huntstop channel
  pref 1

  ephone 1
  button 1o6,7

  ephone 2
  button 1o6,7

  That should work.