is it possible to make all phones in a group ring at the same time. Ie a call comes in on fx0/0 routed to group 1 which has four phones. I want them all to ring at one, then who ever answers the call is conected
Several of our customers request this type setup for one reason or another....we just build an overlay and have the 2nd buttons on their phones watching this overlay. Calls coming in are plarred to the overlay DN and they ring all the phones at once.
In fact, for various reasons, you may have more overlays configured as more buttons on each phone.
There are few alternatives to shared/overlay lines, that have their own quirks, for example, a second calls coming into the same shared DN, will ring only at the phone that has the call, unless you configure a chain of CFB to other DNs.
I've got a client with 4 POTS lines connected. All calls go to an extension, then a DN is created for the other three instances. Overlay added to second button on 7941G phones which covers first extension, dn1, dn2, dn3.
I would not suggest a key system config, as you may not be able to use all features available to a PBX system.
You will have to use the overlay feature. Send your inbound calls to an extension and then assign that extension as an overlay on the phone you want. Look up button overlaying and you will be headed down the right direction.
Sounds like a Key System configuration where all phones have the CO lines configured as buttons. When a call comes in on line one, everyone's line one rings. Is that how your UC500 is setup?
What about SIP trunk?
How would one go about to configure a particular number in a SIP trunk to make all phones ring at once?
I do this with Overlays
Several of our customers request this type setup for one reason or another....we just build an overlay and have the 2nd buttons on their phones watching this overlay. Calls coming in are plarred to the overlay DN and they ring all the phones at once.
In fact, for various reasons, you may have more overlays configured as more buttons on each phone.
Hope this helps.
There are few alternatives
There are few alternatives to shared/overlay lines, that have their own quirks, for example, a second calls coming into the same shared DN, will ring only at the phone that has the call, unless you configure a chain of CFB to other DNs.
One alternative, I wrote a TCL/IVR script that allows to "blast" calls to destinations:
http://pbevila.fastmail.fm/public/bcast.tcl
Also, in CME 4.3, you have both parallel hunt-group for SCCP ephone-hunt, and octo-line DNs.
How to use this script?
How to use this script?
Overlay is the way to go
I've got a client with 4 POTS lines connected. All calls go to an extension, then a DN is created for the other three instances. Overlay added to second button on 7941G phones which covers first extension, dn1, dn2, dn3.
I would not suggest a key system config, as you may not be able to use all features available to a PBX system.
Just my $.02.
Paul-
Overlay seems to be the way
Overlay seems to be the way to go.
When setting up Button 1oDN,DN,DN....
If you have a 2-line phone, use "button 2x1" I think. It's supposed to make a copy of button 1, but I haven't implemented it yet to know for sure.
"N00b to the UC520"
Its easy but......
You will have to use the overlay feature. Send your inbound calls to an extension and then assign that extension as an overlay on the phone you want. Look up button overlaying and you will be headed down the right direction.
Ryan
Or Just Create a shared line
If it is just one FXO line that the call is comming in from just add the DN to buttons on multiple phones. It will then act as a shared line.
Hope that helps,
Ted
Sounds like a Key System
Sounds like a Key System configuration where all phones have the CO lines configured as buttons. When a call comes in on line one, everyone's line one rings. Is that how your UC500 is setup?
Brian
www.jaydien.com