Welcome to the community for Cisco CallManager Express and the Cisco Unified Communications 500 products such as the UC520. Our goal is to provide configuration examples and explanations to help you get the most out of your Cisco VOIP system.

The content on this site is above and beyond what is covered in the Cisco Authorized Training materials. For a good hands on learning experience we recommend Sitting the one week IPTX class at a Cisco Authorized Learning Partner like Global Knowledge.
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ttrentler's picture

New Cisco IP Phone Models CP-521 and CP-524

CP521 and CP524 Cisco IP PhonesSaurabh V a TME at Cisco gave me the following information regarding the new IP phone models.<

ttrentler's picture

2 New IP Phone Expansion Modules the 7915 and the 7916

Cisco has released two New IP Phone Expansion modules the 7915 and 7916.
 

Cisco 7916 Expansion Module Cisco 7915 Expansion Module

ttrentler's picture

Happy Birthday to UC500.com

As of May 5th UC500.com is officially 1 Year old!!
jnikolatos's picture

Configuration Example - Ring a Group of phones and then autoattendant if no answer.

Here is a configuration example of how to get a group of phones to work and then go to auto attendant if there is no answer. The example is for FXO ports (but can be done for PRI as well).

How to Configure a 7921 WIFI Phone with the UC520

I found a great white paper on Cisco's site for configuring the 7921 with the integrated wi-fi in the UC520.
It is Titled :
7921 Phones in SBCS Environment Configuration Guide

3911 SIP phones and CME

Thought I would give back a little to a community that has helped so much with a lot of CME and UC500 questions I've had. Here's an issue I ran into with the new 3911 and CME.

Upcoming IP phone model

From my reliable sources, a new ip phone is already in beta test internally at cisco. What it has new, integrated 24 (or more) buttons with dedicated display.

Cisco Configuration Assistant(CCA) latest release of the product - CCA 1.6 is now available

The CCA 1.6 release is a minor release that has the following feature enhancements:
1) Support for the Unified Communications 500 series phones
2) Support for CUE 3.0 upgrade

New CME bundles for ISR routers

If you are a cisco partner, on the GPL there are now new bundle codes to provide packaged phone licenses together with the purchase of a new cme router.

Introducing myself, and the scripts

I'm glad to have joined this forum and enthusiastic about the idea.

Unified Call Connector 1.4 Released

Cisco has finally posted the latest version of the Call Connector software on their web site. A lot of great documentation has also been added to assist with the installations.

ttrentler's picture

Unified Communications Manager Express 4.3 is Out

Cisco Unified Communications Manager Express is out and available for download at http://www.cisco.com/cgi-bin/tablebuild.pl/ip-key

This product is available for the Intergrated Services Router (ISR) platform.

It probably won't be available for the UC500 for a couple of months.

babul's picture

Configuration Assistant 1.6 Posted

Cisco Configuration Assistant 1.6 has been posted.

babul's picture

New UC520 4.2(7) Posted!

After a delay of what seemed to be forever, 4.2(7) for the UC520 has finally been posted for download!

Go here http://www.cisco.com/cgi-bin/tablebuild.pl/UC520 for all the goods.

New UC500 support site now online at Cisco

A new tool is available for our Partners selling the Cisco Smart Business Communications System. The Cisco SBCS Support Wiki

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