http://www.enterprisemobiletoday.com/features/communicati

Smart CallConnector Operator is a new component of the Cisco Unified CallConnector family. This Windows-based operator console application is designed specifically for the calling, messaging, and contact management requirements of small business attendant positions. Customers can deploy one or two consoles per UC 500 Series. Each console includes graphical call queuing, directory lookup for easy call handling, and fully customizable application and keyboard for fast call handling. 
 
Smart CallConnector Operator can now be ordered using normal ordering processes and is available in most countries; it is not available in Japan and Russia.  For Smart CallConnector Operator, use part number: L-SW-SCC-OPERATOR.  
 
The PAK ID for registering the product will typically be delivered via email within 2-3 days of the order being processed. For Small Business Pro Service 3 year software support use part number: CON-SBS-SVC3. 
 
Ordering and product information is available for Cisco employees on a new wiki page hosted on the community site at:
https://www.myciscocommunity.com/docs/DOC-13656
A partner page on the community site can be found at:
https://www.myciscocommunity.com/docs/DOC-14094
Find the datasheet at:
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6882/ps10585/data_sheet_c78-568488.html
Thanks for your support,
The SBCS Team

What Cisco Certifications do I need to become an Astronaut?

 
UC500.com Community, 
 
The first phase of MonitorView Phone Video Monitoring solution is now available and supported for use with the following components:
 
1. SPA525G firmware 7.4.3
2. Cisco Small Business Video Camera WVC2300 and/or PVC 2300
3. SBCS 2.0 with Cisco Configuration Assistant (CCA) 2.2.1
 
Details on the configuration steps for initial deployments of MonitorView are posted below. The 2nd phase of Monitorview will include a configuration wizard in CCA 2.2.2 (FCS Feb/2010) to simplify the installation process.
 
https://www.myciscocommunity.com/docs/DOC-11631
 
Thanks for your support,
The SBCS Team

UC500.com Community,
 
Following the announcement of the new generation of SMB Pro Wireless Access Points, the AP541N Product Family, we have made exciting changes to the Voice over WiFi Reference Designs. Please visit the Product Resource page to donwload the updated document:
 
http://www.cisco.com/en/US/products/ps7293/products_implementation_desig...
 
Here is the direct URL to the actual PDF:
 
http://www.cisco.com/en/US/docs/voice_ip_comm/sbcs/deployment_guides/voi...
 
Release 2.0 of the Cisco Smart Business Communications System (SBCS), with its enhanced wireless capabilities, provides a fully integrated voice-over-wireless (Wi-Fi) solution that is simple to use, combines wired and wireless voice and data, and is delivered through trusted local partners.
 
This deployment guide discusses:

• SBCS 2.0 voice over Wi-Fi solution components and features
• Cisco Unified Communications 500 Series platforms (all models and SKUs).
• Wireless Access Points (APs). Cisco UC 520W and UC 540W platforms with integrated wireless capability or Cisco Small Business Pro AP541N Dual-band Single-radio access points.
• Wireless IP Phones. Cisco SPA 525G IP phones operating in Wireless- G mode or Cisco Unified Wireless IP Phone Models 7921G and 7925G.
• Supported reference designs for SBCS voice-over-wireless deployments, including target customers, features and benefits, components, design characteristics, limitations, and caveats.
• Steps required for initial installation and configuration using Cisco Configuration Assistant (CCA) Release 2.2 and later.
• Administrative tasks that may be required after initial installation.

 
The SBCS Team

IP Phone Web Services Part 1 -